Privacy policy

01Who processes your data

The data controller is TEZA OOD, company number (EIK) 030272497, address: 54A Mladost 1, 1784 Sofia, Bulgaria.

Contact: office@teza.bg, +359 2 969 1598. Send requests about personal data to admin@teza.bg.

We process personal data in line with Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act.

02What data we collect

The website has no registration, forms or comments. We receive personal data only when you contact us by email or phone, or when we work together under a contract.

• Identification and contact details: name, organization, position, phone and email.
• The content of your enquiry and the correspondence that follows.
• When a contract is concluded: the data needed to perform it, including data about the client's representatives and payments made.

03What we use the data for

We use the data only for the purposes for which it was provided:

• to answer your enquiry and prepare a proposal — steps prior to entering into a contract;
• to perform a service contract;
• to meet legal obligations, such as accounting and tax requirements;
• to improve our services — our legitimate interest.

We make no automated decisions and carry out no profiling. We do not sell personal data or pass it to third parties for direct marketing.

04Cookies and technical data

The website sets no cookies and uses no advertising tools. Fonts and images are served from the website itself.

For aggregate statistics on visits and loading speed we use Cloudflare Web Analytics, a service of Cloudflare, Inc., whose network also delivers the website. It sets no cookies, stores nothing in your browser and builds no visitor profile; the IP address is not kept in the statistics.

Our hosting provider processes technical data, such as IP address and browser type, to deliver the content and protect the website from abuse.

05Who receives data

• courts and other competent authorities, where the law requires it;
• service providers needed for our business and for carrying out a specific request;
• persons acting on our behalf under a contract.

Every recipient is obliged to keep the data confidential and process it lawfully.

06How long we keep data

We keep data for as long as the purpose it was collected for requires, and for the periods the law sets for our business.

07How we protect data

We apply technical and organizational measures against unauthorized access, alteration, disclosure, misuse and loss of data.

08Your rights

You have the right:

• to receive information about, and a copy of, the data we hold about you;
• to ask for inaccurate or incomplete data to be corrected;
• to ask for erasure or restriction of processing;
• to object to processing based on legitimate interest and to direct marketing;
• to receive your data in a portable format;
• to withdraw consent where processing is based on consent.

Exercising these rights is free of charge. Send your request to admin@teza.bg.

You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection: 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, www.cpdp.bg.

09Changes to this policy

The current version of this policy is always on this page.

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